![]() ![]() Turns out they DIDN'T have the Hitch in stock and blamed rust in rear as Vehicle body damage. and he just handed me my keys and as warranty my invoice in car. I got there and only 1 person left in entire dept. of service who made the excuse of multiple people and techs and sometimes up to 60 vehicles so he was unaware, but my vehicle was ready. Got worse from there and dealt with their Mgr. then at 430pm and called to see if it was ready and after talking to 4 different people and subsequently disconnected. So I had someone pick me up and drive me home some 25 miles away. on a Thurs morning at 9am to drop off and told they would call when it would be done in 3-5pm range. So I ended up at Michiana Dodge, Jeep on McKinley ave. I told them my problem and did not want to drive 30-50 miles away and waste time when they didn't have parts.so they took over and promised they would make sure all was good. So after calling dealers in 50 mile radius for last year once a month and got tired of hearing how they don't yet have the parts I contacted recall people to make arrangements. I was contacted that there is a recall and they need to install a hitch to strengthen the frame so if suv is hit in rear the plastic gas tank won't then rupture and burst into flames or explode.
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